Injury Management 

Recovery at work: setting up for success

Supporting an injured worker during their recovery and return to work is crucial, not only for their wellbeing but also for fostering a positive workplace culture.

Here’s how to ensure success:

1. Provide early support

Research shows that early, supportive contact significantly speeds up recovery, reduces costs, and leads to an earlier return to work.

Regular check-ins from supervisors or co-workers demonstrate that the worker’s recovery is the top priority, helping them feel valued and connected to the team.

2. Collaborate on a suitable duties plan

Work together with the injured worker to create a suitable duties plan that aligns with their recovery.

This plan fosters mutual accountability, sets realistic expectations, and enables timely reviews to ensure ongoing relevance.

3. Regularly review progress

Ongoing check-ins offer a chance to review progress, address any issues, and make necessary adjustments.

This also provides an opportunity to update the return to work (RTW) plan, ensuring it reflects the worker’s evolving capacity.

Additional actions to support recovery

  • Train supervisors to provide assurance and a positive, supportive response to injury reports.
  • Keep workplace messaging consistent, emphasising support and concern for the injured worker’s recovery.
  • Engage with your insurer to clarify roles, expectations, and address any concerns you may have.
  • For complex cases, severe injuries, or limited suitable duties, involve a rehabilitation provider to bring their expertise and ensure a smoother recovery journey.

Taking these steps ensures not only the worker’s successful recovery but also builds a resilient and supportive work environment.

Early intervention, clear communication, and expert guidance can make a significant difference in facilitating a quicker, safer return to work.

To speak to your local Interact rehabilitation consultant, please contact us.

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