Injury Management 

When Recovery Stalls Webinar: Supporting complex psychological and long-duration injury claims beyond 26 weeks

When Recovery Stalls Webinar: Supporting complex psychological and long-duration injury claims beyond 26 weeks

Join Interact Injury Management for a one-hour insights webinar as they share learnings from a recent pilot with GIO Workers Compensation and explore practical approaches to supporting recovery when progress has stalled.

Hear from a panel of industry experts as we unpack the data and explore the tangible and intangible factors that can influence recovery and return to work for people with physical and psychological injuries.

Join to gain practical, clinically informed insights that you can take away and apply when supporting complex recovery and return to work.

Meet our panelists:

Session Agenda:

Drawing on insights from the pilot and 14 years of occupational rehabilitation experience, Sean will share what Interact learned from working with claims beyond 26 weeks and the opportunities identified to create renewed pathways towards recovery and increased capacity.

Then hear from real-world perspectives and have your questions answered by our panel:

  • Sean Betland – General Manager, Interact Injury Management
    Sean brings 14 years’ experience across occupational rehabilitation, injury management, and NSW workers’ compensation schemes, along with a clinical background as an occupational therapist.
  • Kath Devery – Wellbeing Specialist, GIO Workers’ Compensation
    Kath brings over 15 years of injury management experience working in the NSW workers’ compensation schemes, along with a background in nursing.
  • Emily Dean – Recovery Partner, NSW Ambulance Service
    Emily brings experience in injury management within emergency services alongside a background in psychology.

Register now to join the discussion on Wednesday 18 November.

Register to join the session button

What you’ll gain by joining the session:

  • A new perspective to rethinking capacity and recovery, including how building confidence in what an individual can do may support progress.
  • Recognising barriers to progress in complex and long-duration claims and identifying opportunities to change the trajectory.
  • Understanding of the important of creating stronger collaboration between the individual, insurer, employer, treating team and rehabilitation provider.
  • Practical considerations for existing claims that case managers and employers can take back to their own portfolios and workplaces.

This webinar is designed for:

  • Workers compensation and insurance professionals
  • Case and claims managers
  • Employers and workplace rehabilitation stakeholders
  • Professionals supporting long-duration injury claims

Join the conversation

Whether you manage claims directly or play a role in supporting recovery at work, this session is an opportunity to step back from individual cases, challenge established thinking and consider what else might be possible when recovery has stalled.

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